Twilio Report Insight: The two channels most brands are ignoring in 2019 that will be must haves in 2020

A recent report released by Twilio reveals two channels that many brands are ignoring in 2019, but will be mission critical in 2020. This report reflects insight from 2,500 global consumers who indicated where, when and on what platform they prefer when engaging with brands and they are NOT social media. Tune in to learn more.