Does your business have a social media triage in place?

Does your business have a social media triage in place? Whether comments are positive or negative you need to have a plan in place on how to respond. Having a response plan (triage) consists of analyzing and evaluating the comment and determining the right course of action. See a link to the social media triage…

Complaining is the toxic virus that will kill your business/productivity.

Complaining is the toxic virus that will kill your business/productivity. The 3 types are The Venter, The Sympathy Seeker and The Cronic Complainer. Complaining rewires (firing synapses) your brain weakening your immune system, raising blood pressure and elevating stress levels releasing the hormone cortisol. Complaining can literally kill you. #digitalappetizer #virtuallunchandlearn Digital Opps