Does your business have a social media triage in place?

Does your business have a social media triage in place? Whether comments are positive or negative you need to have a plan in place on how to respond. Having a response plan (triage) consists of analyzing and evaluating the comment and determining the right course of action. See a link to the social media triage…

Complaining is the toxic virus that will kill your business/productivity.

Complaining is the toxic virus that will kill your business/productivity. The 3 types are The Venter, The Sympathy Seeker and The Cronic Complainer. Complaining rewires (firing synapses) your brain weakening your immune system, raising blood pressure and elevating stress levels releasing the hormone cortisol. Complaining can literally kill you. #digitalappetizer #virtuallunchandlearn Digital Opps

The Resolution Solution, or How to Climb Mt. Everest

Even though January 1 is behind us, resolution season is still in full swing, and that means that many of us are still vigilantly on the path to better ourselves in 2014. According to usa.gov, some of the most popular resolutions are to lose weight, to get out of debt and to stop drinking or smoking. If you have committed to these or other more personal resolutions, there is a master resolution you can make that will increase your productivity and give you the focus you need to reach all of your other goals.

Social Media Management: Top Tweets for 2013 @DigitalOpps

The following are the 10 most popular links tweeted by Digital Opps this year. Number 10: Sarasota Advocate Receives Award At Capitol Event – http://ow.ly/ix4z8 Number 9: 3D Printing Coming to Vending Machine Near You – http://ow.ly/izQGS Number 8: Mobile Internet Devices Will Outnumber Humans this Year – http://ow.ly/hvTBo Number 7: Career Memes of the Week:…

Influencing Influencers

By: Sergio Morales, Account Coordinator Last week, the RBOA family attended The Florida Public Relations Association’s (FPRA’s) Capital Chapter’s monthly luncheon, where we had the pleasure of participating in an engaging presentation about influencer marketing by Social Fresh Chief Executive Officer (CEO) and Founder Jason Keath. Throughout this presentation, he brought up many important marketing strategies…

118 = New # 4 Ur URL Tweets: How to Get Your Message Across …The Right Way

By: Emily Allman, Account Manager Twitter is cutting back. As of February 20th, you’re going have to downsize on your tweets. If you’re tweeting out a URL, you will max out at 118 characters and 117 characters for http links. Twitter claims that the t.co wrapper protects users from malicious sites that spread malware, phishing…